What compensation can I get for a delayed flight?

Under EU261, you can get up to €600 depending on flight distance and delay length.

Does MateFull take a commission?

No. MateFull submits claims on your behalf without middlemen. 100% payout goes directly to your bank account.

What if the airline rejects my claim?

If you are eligible under EU261 but the airline rejects your claim, MateFull can escalate your case to partner lawyers with one click.

MateFull - AI flight compensation (EU261) up to €600 | No middlemen

Why MateFull is Different

Other Compensation Services

❌ They file on your behalf
The claim is submitted in the name of the company, not the passenger.
❌ High success fee
You usually lose 25–50% of your compensation to commission.
❌ No transparency
You don’t see the communication with the airline or the real status.
❌ No control
You can't reply directly or change anything after submission.

100% Payout

Claim with MateFull

✅ You submit directly
The claim goes to the airline in your name, without legal middlemen.
✅ Full payout
You receive 100% of the compensation to your bank account.
✅ Full visibility
Track status, read replies, and follow everything in your dashboard.
✅ AI assistance
Our assistant helps you write, send, and respond with confidence.

See how we compare →

Simple, Transparent Pricing

Choose how you want to handle your claim. We never take a percentage of your compensation — you always keep 100%.

Basic Service

For travelers who want smart tools and document storage securely online without ongoing upfront costs.

€40 / flat fee

No Win, No Fee

100% payout: The airline deposits fully. We only bill the €40 fee directly.
Success only: Not required to pay until the airline confirms your compensation.
Included: Human Analytics & NEB Escalation.
Standard Priority: Addressed in the standard queue.
Single Use: Valid for 1 single claim / flight only.

Get Started

Premium Service

We act as your dedicated agent and handle everything from start to finish.

€10 / month

Cancel anytime. Billed monthly.

Keep 100% of compensation

Full control: You are always in charge of your claim.
Preparation & Analytics: We prepare all documents, search for evidence, and analyze airline responses.
Email Management: We help you find the right contacts, draft emails, and review replies.
24/7 Expert Help: Continuous support at all stages.
NEB Assistance: Full guidance for escalating to National Enforcement Bodies if necessary.

Get Premium

Unlike competitors who take 30-50% of your payout, MateFull works differently.
A €600 compensation means you get €600 securely deposited into your bank account.

Frequently Asked Questions

What is flight compensation, and who is eligible?

You are entitled to compensation if your flight was disrupted due to the airline’s fault, and the disruption fits the criteria listed in the European Parliament and Council Regulation (EC) No. 261/2004 or UK261.

One of the easiest ways to check whether you can receive compensation from the airline is to use Matefull - we automatically send your request and help with replies. You stay in control, with everything tracked in your dashboard.

How much compensation can I get?

You may receive up to €600 depending on the flight distance and delay duration, based on EU Regulation 261.

Do I need to deal with the airline?

No. Matefull automatically sends the claim to the airline and you receive replies directly. We help you respond if needed.

Does MateFull charge a fee?

MateFull offers two simple options:

• Basic Service (€40): No upfront costs. You pay €40 as a flat fee entirely separate from your payout, and only if the claim is successfully approved by the airline.

• Premium Agent (€10/month): We act as your dedicated agent and handle everything from start to finish. Unlocks free analytics for all future flights. Cancel anytime.

Whatever you choose, we never take a percentage of your compensation. You always keep 100% of your payout.

How long does it take to get a response?

Airlines typically respond within 2-6 weeks, but it can vary. We notify you instantly once a reply arrives.

How is the compensation paid?

Directly from the airline to you. Funds are deposited by the airline straight into your bank account - MateFull never touches your money, and we don’t take a percentage.

Whether you choose our Basic Service (€40 flat fee on success) or our Premium Agent service (€10/month), our fees are billed separately and are never deducted from your airline compensation.

What results can I expect?

There are two possible outcomes:

✅ Compensation approved: The airline transfers the full amount directly to your specified bank account.
❌ Compensation denied: We provide full guidance for escalating your case to National Enforcement Bodies (NEB) for further action.

What is MateFull and how is it different from AirHelp or Flightright?

MateFull is a smart AI‑powered assistant that helps passengers claim flight compensation under EU261 - directly in their own name. Unlike AirHelp or Flightright, MateFull charges no commission and allows you to keep 100% of your payout. You can monitor every airline reply and the claim status inside your personal dashboard.